Shipping policy
Shipping
Free shipping across the USA
Every order ships free to any address in the United States. No minimum.
Same-day dispatch
Orders placed by 3PM ET, Monday to Friday, ship the same business day. Orders placed after 3PM, or on weekends and US holidays, ship the next business day. You'll get an email with tracking as soon as your order ships.
Where we ship
We currently ship within the United States only. We don't ship internationally at this time.
A free sample in every order
Every order, no matter the size, includes one free niche fragrance sample, chosen at random.
Packaging and authenticity
Every fragrance is 100% authentic, brand new and factory sealed, and is packed carefully to arrive safely.
Delivery problems
- Please double-check your shipping address at checkout. We aren't responsible for orders sent to an address entered incorrectly.
- If tracking shows delivered but you can't find your package, check with neighbors and your local post office, then email us within 7 days and we'll help open a claim with the carrier.
- If your order arrives damaged, see the "Damaged, defective or wrong items" section of our Returns & refunds policy.
Questions?
Email info@fragranceusa.com or call 888-387-2123, Monday to Friday, 9am–6pm ET.